Make sure you remove the Bluetooth profile on your device first before resetting
Make sure your SYNC PRO is charged before resetting
Place both earbuds into the charging case and hold the reset button for 15s on the side of the case (The LED on your SYNC PROs will turn off)
Remove your SYNC PRO out of the charging case and they will automatically go into pairing mode
Your SYNC PRO is now ready to be connected to your Bluetooth device.